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SAFETY & COMPLIANCE

MedTrans Go is committed to delivering safe, reliable services and secure, user-friendly technology to ensure the highest standard of care for the patients we serve. Our safety protocols and compliance guidelines are designed to ensure that all members of the MedTrans Go ecosystem are equipped with the knowledge and tools necessary to protect patients, partners, and the integrity of our operations.

OUR SERVICE PARTNERS

MedTrans Go ensures every partner is fully qualified to safely service the needs of patients. By requiring partners to follow the guidelines below, we aim to mitigate risks and improve the quality of care of the patients we all serve.

TRANSPORTERS

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Compliance with MedTrans Go 10-Point Certification

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Adherence to Zero-Tolerance Policy for Risky Behavior

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Compliance with MedTrans Go Safety Regulations & Guidelines

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Maintenance of HIPAA Certification

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INTERPRETERS

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Maintenance of Valid Medical Interpretation Certification

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Compliance with MedTrans Go Safety Regulations & Guideline

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Maintenance of HIPAA Certification

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OUR TECHNOLOGY

As a healthcare technology company, we understand the critical importance of maintaining rigorous safety standards for our platform and adhering to all regulatory requirements in our operations. 

Our tech-enabled platform is both HIPAA compliant and SOC 2 certified to ensure the safety of your patients' protected health information (PHI / ePHI). Additionally, our technology serves as a comprehensive compliance management solution, ensuring that all service partner documentation is up-to-date and meets full regulatory requirements.

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HEALTH & SAFETY

Please ensure that you notify us of patients with any contagious conditions during the request process so we can take the necessary precautions to protect all involved. For patients with COVID-19 or other infectious diseases, we kindly ask our partners to follow the health and safety guidelines outlined below. 

If you have any safety concerns, we encourage you to share your feedback with us! We take each matter seriously as the safety and comfort of the patients we serve is our top priority.

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PRIVACY POLICY

​At MedTrans Go, privacy and data security are fundamental to our values. As such, we are committed to protecting your privacy and will not sell your data, nor will we collect any personally identifiable information without your consent. To review our most recent policy updates, please view our Privacy Policy here.

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